customer service

Frequently Asked Questions

Find your answer quickly in our FAQ section:

When can I expect a response to my email?

Our customer service team is available Monday through Friday from 9:00 am to 5:00 pm Eastern Standard Time.  We will respond to your email within one business day.

Which payment methods do you accept?

We accept all major credit cards as valid payment methods, including Visa, MasterCard, and American Express.

How long will delivery take?

All in-stock items are expected to shipped within 1 business day of receipt of your order—although in reality most of the time orders are shipped out the same day they are received.  If the item you are purchasing is not currently in stock please contact our customer service team for a more accurate anticipated delivery date.

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